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Question

box drive not starting on windows11

  • May 27, 2025
  • 0 replies
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I have replaced my laptop and installed box. But this time (it works on the other windows11 laptops) box drive will not start up.

I have removed and reinstalled several times (including cleaning registry and maps) but I can not get it running.

Windows 11, intel core i7 processor

There is a long log file with this as the last lines:

2025-02-11 13:13:14.036 4728 WARNING UIProcessMonitor     ui_client             Unable to establish connection with UI process: error(2, 'WaitNamedPipe', 'Het systeem kan het opgegeven bestand niet vinden.')
2025-02-11 13:13:14.036 4728 WARNING UIProcessMonitor     ui_client             Connection to UI process has been lost. Attempting to reconnect.
2025-02-11 13:13:14.037 4728 WARNING UIProcessMonitor     ui_client             Unable to establish connection with UI process: error(2, 'WaitNamedPipe', 'Het systeem kan het opgegeven bestand niet vinden.')
2025-02-11 13:13:14.037 4728 WARNING UIProcessMonitor     ui_client             Could not send to <bound method Client.requestFeedback of <box.ipc.ui_client._LoggingUIThriftClient object at 0x0000021AC5DF6990>>
2025-02-11 13:13:14.037 4728 WARNING UIProcessMonitor     diagnostic_reporter   Failed to contact UI while prompting to request feedback - FeedbackException('Opening request feedback dialog failed')
2025-02-11 13:13:14.037 4728 INFO    UIProcessMonitor     diagnostic_reporter   launching prompt
2025-02-11 13:13:17.779 4728 INFO    UIProcessMonitor     sync_app              Reset requested: False
2025-02-11 13:13:17.779 4728 INFO    UIProcessMonitor     sync_app              Logout requested: None

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