I used 2-Factor Authentication as a test before enforcing it for all users without problem. Once we enforced 2-factor authentication for all users, Box Drive has disappeared and attempts to re-install it have failed. Can Box Drive be used if 2-factor authentication is enforced? If Box Drive can be used, any suggestions as to why we cannot reinstall Box Drive?
Question
Box Drive not available after 2-Factor Authentication enabled
Hi Michael,
Welcome to the Box Community!
This would be something Box Support team would like to investigate and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you while looking into this. Please check your email for details and updates.
Best Regards,
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