I am unable to log into box drive after downloading onto my laptop. The prompt sends me back to the browser to log in, after I do this the pop up sends me back to the app, which sends me back to the browsers to log in again. I am logging in through google so the password is not incorrect. Please let me know if there are settings on my laptop to change so I can get the box drive to work or any answers available!
Hi Emily,
Welcome to Box Community and glad to assist!
You could try to uninstall and reinstall your Box Drive application.
Hope it works!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.