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Question

Box Drive Installation not working on Monterey (MacBook Pro Intel Core i9)

  • May 22, 2025
  • 1 reply
  • 43 views
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Hi,

first of all box via browser is working. But if I try to install Box Drive on my MacBook it does not work.

Steps I did:

1. Uninstall: /Library/Application\ Support/Box/uninstall_box_drive

2. reboot

3. download: Box Drive für Mac (https://e3.boxcdn.net/box-installers/desktop/releases/mac/Box.pkg)

The installation process finishes with status success but the Box process runs for some seconds and disappears (Activity Monitor). There is no ~/Library/CloudStorage folder and also nothing in Finder under Location.

Any suggestions?

Thanks

    1 reply

    C
    Forum|alt.badge.img

    Hi Sven, 

    Welcome to the Box Community!

    Have you followed the instructions in this article to Install Box Drive?

    If you have, and still having issue running Box Drive on your Mac, can you share this information and submit a ticket to our Product Support team here.

     

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