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Question

Box Drive Installation Error in Monterey

  • May 22, 2025
  • 3 replies
  • 37 views
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When attempting to install Box Drive in Monterey (12.2), I receive the following error:

The operation couldn’t be completed. (com.apple.installer.pagecontroller error -1.)

I've run the Terminal command defaults write com.box.desktop MacMode fpe but no success.

Please advise - thanks

 

 

    3 replies

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    Hi Vic, 

    Welcome to the Box Community!

    Would you mind providing a screenshot of the error you encounter so we can take a closer look?

    Can you try to restart your Mac computer and attempt installing Box Drive again and make sure to follow the guidelines in this article?

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    Hello France -

    Attached is the screen capture.  The error displays after entering admin credentials twice to allow for installation from an unknown developer. In addition, I have already Restarted my Mac and unsuccessfully attempted to install Box Drive again.

    Thanks-

    BOX1_YT5bjnfsf0zD2mq4ivDqnw.jpeg

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    Hi Vic, 

    Thanks for sharing the screenshot!

    I checked on this and unfortunately, we haven't encountered this issue in past cases. But I did check for other sources and it seems this issue is specific on user device rather than on the Box Drive app. I found these Apple support forums of users reporting the same issue and I hope they can be helpful:

    Thanks for reaching out and please let us know how else we can hep!

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