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Question

Box Drive Idle CPU Usage

  • May 23, 2025
  • 1 reply
  • 76 views
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I'm running box drive on a windows 11 machine, and I've noticed it's constantly using 2-3% of my CPU (Ryzen 7950X) and about 3 MB/s disk read/write despite not syncing or transferring any files. It raises my idle CPU temperatures by about 20 degrees because Box is using one of my CPU cores at all times. This only started this week, previously it would only use resources when it was syncing files. I tried updating and reinstalling box drive with no luck, is anyone experiencing something similar or aware of the issue?

    1 reply

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    Hi Colin, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    All the Best, 

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