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Question

Box Drive has encountered a problem that requires you to manually reset Box Drive.

  • May 23, 2025
  • 4 replies
  • 44 views

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"Box Drive has encountered a problem that requires you to manually reset Box Drive.

If the problem persists, please contact Box Support to further troubleshoot the issue."

Hi, I've un-installed, re-installed Box Drive, followed the trouble-shooting suggestions, restarted my computer, updated my computer and no luck in resolving this issue. Each time I log in again I get this error message.

 

 

4 replies

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I am having the same issue.


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i'm having the same issue and I don't see a response from the ticket opened 2 months ago???

 


  • New Member
  • March 23, 2026

Hi All

I am having the above issue today.

Would appreciate assistance to resolve the issue.

Dipak


  • New Member
  • March 23, 2026

P.S.  A log of my issue has automatically been sent to Support.