I have been unable to use Box on my Mac. I've tried deleting and re-adding Box and I receive the following message:
You installed an older version of Box Drive on top of a newer version.
Please install the latest version of Box Drive. If the problem persists, please contact Box Support to further troubleshoot the issue.
Is anyone else experiencing this same issue?
Hi Yoana,
Welcome to Box Community!
We'd like to make sure that your installation issue will be taken care of. I've created a new ticket and our teammate will contact you via email. We're looking forward in assisting you.
Stay well!
Hi. I am trying to download the box app on my new Mac and it's not working. I downloaded the app but it can't be detected in Safari extensions. I turned the computer off and turned it on again and it still doesn't show up.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
