Hi, I am facing quite a major issue. I recently upgraded from Box Sync to Box Drive. It is important for me to have my Box files saved locally so I can use them without an internet connection, while still having them synced to the cloud in case I need remote access.
However, it seems Box Drive does not retain locally saved files. When I download files locally by clicking the cloud icon with a downward arrow, they do download successfully. But when I restart my Mac, the files are gone and I have to download them again (by clicking on the cloud icon with a downward arrow again). I am running macOS Sonoma 14.
Could you please fix this issue urgently? Or is this the expected behavior? If this is expected behavior, then Box does not work for me anymore and I will need to move to another provider.
