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Question

BOX DRIVE ERROR

  • May 23, 2025
  • 1 reply
  • 52 views
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I have a pop box that indicated a ticket was required for the investigation to begin.

    1 reply

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    Hi Tresetta, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates and share with the team a screenshot of the Box Drive popup error that you've encounter.

    All the Best, 

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