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Question

Box drive dont work

  • May 23, 2025
  • 1 reply
  • 5 views

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Hello,

 

I had to format my computer and since then the box drive is not workink.

I have the file on my computer with a white cloud and in the app there is nothing there to sinc.

 

I already uninstaled and reinstaled the app but it didnt fixed the problem

 

I use windows 11

 

What can I do?

 

Thank you

1 reply

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Hi Paulo, 

Welcome to Box Community and I’m here to help!

Did you get an error while using Box Drive? If yes, can you take a screenshot and post it here? 

We'd love to hear back from you!