I decided to use Box because, when I talked to their sales rep, they told me I would be able to download the app and use the application from my computer desktop (I have a laptop running Windows 10), not having to log in through my internet browser.
I downloaded what they sent to me, which is called Box Drive. I pinned it to my taskbar (it's a little square blue icon with the word 'box' in white on it) but, when I click on it, it doesn't show me the Box application the way it is when I log into it through my internet browser- instead it's just a basic File Explorer setup.
What is going on? Do I have the wrong app? Did the sales team lie to me and the only way to access the Box application is by logging into it through an internet browser??