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I have an end user who is on Windows 10 Education. Every time she reboots, she can no longer access Box Drive, neither through Windows Explorer (the icon is still there but has no contents), nor through the desktop icon that is automatically created during installation. This was an issue in your other post but there was no solution offered. Help!!

Hi Aimee, 


Welcome to Box Community and happy to assist!


As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.


At this rate, please get in touch with your internal helpdesk team for immediate assistance.


Thanks for posting!

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