Box drive cannot open

Hi Jaf, 

Welcome to the Box Community!

To confirm, did you follow the steps in this article to Manually reset your Box Drive: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics

If you've already followed the above article but the issue persists, please go ahead and submit a support ticket with our support team by clicking on the “Contact Support” link just above this page.

Best,

Hi,

My box drive disappears from File Explorer. To fix it, I tried to uninstall Box Driver and reinstall it. However, I wasn't even able to uninstall Box drive. Please help.