Hello, 

I'm using Windows 10 (22H2). 

For some reason, my box desktop icon disappeared a couple of days ago with the error message, saying "send a log."

I've tried to uninstall and reinstall several times following the instructions below but with no success.

https://support.box.com/hc/en-us/articles/360044196293-Uninstalling-Box-Drive%C2%A0

Is there any other way to restore my access to the box from my desktop?

Box drive is accessible on the browser.