BOX Drive broken with update

Hi Karen, 

Welcome to the Box Community!
 
This would be something our Box Support team would like to investigate with you and may require specific account information. 
 
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

Thanks for your patience!

I am also experiencing Box Drive not working for downloads (uploads work)

My OS is Catalina

Would appreciate advice, thank you

Hi Evan, 

Thanks for jumping in on this thread!

It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

Thanks for your patience and please comeback and let us know how it goes!

I've the same issue since updating the app on a mac running mojave.  it works on my high sierra counterpart.  has this issue been fixed yet?  here's a screenshot of the error i get.  THX