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Question

Box Drive Bandwidth

  • May 22, 2025
  • 3 replies
  • 23 views

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Does Box Drive take up any bandwidth when you're signed in but not actively working on it or does it only take bandwidth when you have content open?

3 replies

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Hi Truc, 

Welcome to the Box Community!

Have you checked out this support article on "Understanding Box Drive Network Usage": https://support.box.com/hc/en-us/articles/360045279893-Understanding-Box-Drive-Network-Usage
 
This may be relevant to your question or problem with the next steps!
 
Best,
 

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@France Yes I looked at that but it doesn't clearly tell me if it uses bandwidth with you are not actively looking at a file. Does Box Drive use bandwidth in the background? If so how much.


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Hi Truc, 

I reached out to our specialist regarding this and if we are taking about "significant" bandwidth usage wherein the system is operating normally, then the answer is no, and you would expect it to consume "significant" bandwidth when downloads or uploads are happening. 

To understand how Box measures bandwidth usage, please take a look at this article: https://support.box.com/hc/en-us/articles/360044194313-Understand-How-Box-Measures-Bandwidth-Usage

Thanks for your participation in the Community!
 
Best,