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Question

Box Drive asked for restart to finish update and about to quit, but everytime I restart, the problem persists and the Drive is not working.

  • May 23, 2025
  • 5 replies
  • 10 views

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Even if I restart, it cannot solve the problem, and everytime I need to uninstall and then re-install the Box drive to solve this issue. I'm using the Box on a Win 11 pro system.

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5 replies

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Hi Mengchen,

Welcome to Box Community and glad to help!

You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist. 

Thanks for posting! 


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Box drive requires a windows restart to finish update


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how to resolve this problem?


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How do I resolve this issue? 


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How to resolve this issue?