Skip to main content

Our Account administrator’s email account was hacked and he has not yet restored access. Now he is locked out of Box.com and the Box Drive Desktop application. How can he get this restored? 

Hi ​@Ann-O

Welcome to Box Community, and sorry to hear about this incident, we’d love to further assist! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing case, and we’ll stay in touch. 

 

Thanks for posting, and we hope to get this sorted out very soon! 


Reply