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Box Drive

  • March 19, 2026
  • 1 reply
  • 21 views

how do i switch from Box Sync to Box Drive without losing folders 

Best answer by Rona Box

Hi ​@JamesBibbey

Welcome to Box Community, and we’d love to help with your switch to Box Drive! 

 

Box Drive automatically uninstalls Box Sync and cleans up remaining content when installed. Existing Box Drive users must update to the latest version to remove Box Sync, while new users simply need to install Box Drive and log in. For the complete instructions, please check out this article, Uninstalling Box Sync Using Box Drive

In the meantime, since Box Sync and Box Drive are two different desktop applications, here are the details you need to know.  

 

Hope it helps! Let us know if you have questions. 

1 reply

Rona Box
  • Community Manager
  • Answer
  • March 19, 2026

Hi ​@JamesBibbey

Welcome to Box Community, and we’d love to help with your switch to Box Drive! 

 

Box Drive automatically uninstalls Box Sync and cleans up remaining content when installed. Existing Box Drive users must update to the latest version to remove Box Sync, while new users simply need to install Box Drive and log in. For the complete instructions, please check out this article, Uninstalling Box Sync Using Box Drive

In the meantime, since Box Sync and Box Drive are two different desktop applications, here are the details you need to know.  

 

Hope it helps! Let us know if you have questions.