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Question

Box Drive

  • May 27, 2025
  • 1 reply
  • 86 views
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Box drive will not work on my computer.  Install fails and logs are sent, but rebooting the compuer does not allow my box to be accessed from my file explorer.  Anyone know who to fix this?  the problem is on my surface pro co-pilot.  

    1 reply

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    Hi Ken, 

    Welcome to Box Community and glad to assist! 

    Currently, Box Drive is not supported on ARM-based Windows PCs, such as the Microsoft Surface Pro X series, or on Windows virtual machines running on ARM-based host computers, such as Macs with M1 or later chips (Apple Silicon).

    To know more about Windows-Specific Limitations for Box Drive, please see this article. 

    Thanks for posting! 

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