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Question

Box Drive 2.48.250 Update Broke All My Offline Folders (Now Stuck on Cloud-Only)

  • November 15, 2025
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Right after installing the 2.48.250 update of Box Drive for windows, all the folders I had set to “offline” were deactivated, and right now all my data is only in the cloud. I tried turning the option back on for some folders, but the data download never completes and just stays stuck. If I sign out of my account and log back in, the data appears as cloud-only again. Has anyone else run into the same issue? How can I fix it?

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