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"Box Drice extension failed to load" on Mojave 10.14.6

  • May 22, 2025
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I have had this same problem. I have just downloaded Box Personal Pro and need to use it. Can it be used without the extension that fails to load?

    1 reply

    Forum|alt.badge.img

    Hi Roger,

    Welcome to the Box Community!

    It seems like your Mac is on an old version of macOS that Box supports.

    Box supports the two most recent major releases of macOS as stated in this article. If you are experiencing issues, please try updating your browser or OS to the latest version.

    Thanks for your participation in this forum!

    Best,

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