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Question

Box Down

  • May 27, 2025
  • 6 replies
  • 12 views

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Everyone in my office is having issues with Box uploading and syncing files but Box Status says everything is green. Is anyone else having issues today?

6 replies

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Our company is having issues too. 


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Same. Apparently it is impossible to contact support or they have made it incredibly hard.


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Been on with support. They are aware and working on it. No ETA. 


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Thanks for the update Ewan but it'd be nice to see them officially acknowledge there's an issue.


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

I did suggest they do just that :)


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Try logging out of your Box Drive and logging back in that seems to have improved things on my end.