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Question

Box down

  • May 23, 2025
  • 1 reply
  • 6 views

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Box for desktop won't sync for me. I use SSO and signed out and back in and it still does not work. According to https://status.box.com/ everything is working fine. "Contact Support" on that page brings me here. I do not want to post a message to the Support Forum, I want to talk or message with someone at Box!

1 reply

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Hi Shannon, 

Welcome to Box Community! 

Looks like you should reach out internally. And if creating a Box support case is necessary, your helpdesk team will create one in your behalf. 

Thanks for posting!