Box doesn't work on Mac OS Ventura 13.3.1

Hi Tomasz, 

Welcome to Box Community and glad to assist! 

For your Box Drive application to be operational again, manually reset Box Drive:

To manually reset Box Drive on a Mac (File Provider Extension mode): 

1. Quit Box Drive if it's currently running.
2. Open a Terminal window and run the following command:

   fileproviderctl domain remove -A com.box.desktop.boxfileprovider; defaults delete com.box.desktop; rm -rf ~/Library/Application\ Support/Box/Box

   This command will:

   • Archive all files that are not synced (not uploaded to Box) from "~/Library/CloudStorage/Box-Box" and move it to a new folder at "~/Box-Box (Archive)

     Note

     If you already have a "~/Box-Box (Archive)" folder from a previous manual reset, the folder will be named "~/Box-Box (Archive) 2", or if that name is already taken, "~/Box-Box (Archive) 3", and so on.

   • Exclude from the above archive files that are “up-to-date” or synced on Box
   • Re-create the parent hierarchy of the archived files
3. Restart Box Drive and follow the prompt to log back in.

You may restart your machine and re-launch Box Drive then try again. 

Hope it works!

Let us know how it goes and we'd love to hear back from you, 

It doesn't work

Command was freezes for a while but after some minute prompt returns and now box works.
Thank you Rona

My files will not download and want to resume, but always fail.