Please help, I have deleted many files on my box, but the space is not being updated.
I have also deleted the trash can.
Question
Box doesn't update my disk space
Hi Gaby,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.