Please help, I have deleted many files on my box, but the space is not being updated.
I have also deleted the trash can.
Page 1 / 1
Hi Gaby,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.