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Question

Box doesn't update my disk space

  • May 23, 2025
  • 1 reply
  • 84 views
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Please help, I have deleted many files on my box, but the space is not being updated.

I have also deleted the trash can.

    1 reply

    Forum|alt.badge.img

    Hi Gaby, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

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