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Question

Box doesn't open/work on Windows 11 (Parallels). It works fine on my Mac.

  • May 23, 2025
  • 3 replies
  • 9 views

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Hi,

I am facing this same issue posted here: https://support.box.com/hc/en-us/community/posts/7741425144723-Box-Drive-Windows-restart-error

No matter how many times I manually reset, uninstall-and-reinstall, or restart Windows, I cannot get Box to work!!

 

Please provide a solution.

 

Chi-Chi

3 replies

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I believe I'm getting the same issue I cant open files or edit files 


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I'm upvoting you, 5506785054739 just to get more attention to this issue! It's unbelievable!


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Hi Karen, 

Welcome to Box Community and glad to help! 

We've created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!