Have downloaded and reinstalled the latest version, and followed the instructions for renaming the old box folder. Issue persists.
Logs have been sent.
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Hi Dominic,
Welcome to Box Community and glad to assist!
To further assist, can we begin with the following?
- Please attach a screenshot of your error, why it stopped working and prompted you to reinstall the Box Application.
- What is the Operating System running in your machine?
- Can you confirm your current Box version?
We'd love to further assist!
The error message comes up when I open Box from the Launchpad. I have tried restarting the computer, and re-downloading and installing the latest version of Box
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