I have originally created my box account using the google/gmail sso without password. I can log in using that SSO however the Box desktop client on windows always brings me to a website where the only option is password-based log-in (without the Google SSO). So I have tried to create a password in my account settings but that always fails without explanation. I have even tried setting up 2FA but even after that it’s still broken. Now how should I get my desktop client connected?!
Question
Box desktop client login doesn't allow log-in if account created with Google SSO without password
Hi
Welcome to Box Community, and we’re glad to help with your login issue.
For us to get a closer look, we’re going to submit a support ticket and a member from the Box Product Support team will contact you directly (via email).
Thanks for posting, and we hope to get this sorted out soon!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.