My Box desktop app suddenly stopped opening. I've reinstalled and reset it multiple times. I submitted a support ticket that has disappeared into cyberspace.
Has anyone else had this issue?
thanks!
Question
Box Desktop App Stopped Opening
Hi Deanna,
Welcome to the Box Community!
May I know what OS are you running your Box Desktop app into?
Are you using Box Drive or Box Sync? Do you encounter any sort of error message?
Best,
Hello!
I am facing the same problem here. I am using Windows and, after the last Box Sync update (some days ago), my app is not opening anymore (neither on system launch nor trying to open using the .exe file).
I tried to uninstall it and install it again (Box Drive instead of Box Sync also).
Best regards,
Luiz.
Turns out mine is caused by my computer now being too old. I can't update beyond High Sierra, and Box Drive apparently doesn't work in that OS anymore.
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