After restoring my computer from a back up, box was not working on my desktop verison. I am trying to download the desktop version on my Mac, I followed these instructions and it is still not working, https://docs.box.com/en/box-drive/getting-started-with-box-drive/uninstalling-box-drive
I successfully reinstalled it but when I try to launch the desktop app it says:
“Box Drive has failed to update to version 2.52.312.
Please try to update again or report this issue to us by sending your logs.”
I sent the logs but then doesn’t let me contact anyone. Has anyone experienced something similar? Help please :)