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Question

BOX credientials expired

  • May 23, 2025
  • 1 reply
  • 20 views

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Hello! Multiple people are receiving the error "BOX credentials have expired." Wehn following the steps to reconnect the account, it doesn't work, and the attached error is happening for everyone. This is affecting all of Small Business Sales If you have questions, pru01HEBF0M2GVBWBCXZXS46KSNS8.pngyuv01HEBF0M4EWKAQ91799K55NDXG.png

1 reply

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Hi Shailendra, 

Welcome to Box Community and glad to assist! 

There seems to be an existing case made for your Enterprise to address this error. Our team will stay in touch and please keep an eye out. 

Thanks for posting!