I am getting the same error as what is shown here. Need help setting up Box for Salesforce
https://support.box.com/hc/en-us/community/posts/22541431925651-BOX-credientials-expired
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Hi Ramzi,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
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