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Welcome to the Box Community — a public space where Box users collaborate, ask questions, and share knowledge. To ensure a positive and productive experience for all members, please take a moment to review and follow the guidelines below.

 

Start Here: Review the Terms

Before participating, please read and adhere to our Box Support Forums Terms of Service! Your use of the forum constitutes agreement to these terms.

 

🤝 Be Respectful and Supportive

We strive to maintain a welcoming and inclusive environment.

  • Be kind, constructive, and respectful in all interactions.

  • Treat others as you would like to be treated.

  • Harassment, bullying, or inappropriate behavior will not be tolerated. If you encounter such behavior, report it to a Community Moderator. For inappropriate content, please click the ellipsis (⋯) below the relevant post and select "Report" to notify the moderation team.

 

🔊 Communicate Clearly and Considerately

  • Avoid using ALL CAPS — it comes across as shouting.

  • Refrain from “bumping” or repeatedly posting the same question. If you need more help, add details to your original post to clarify your issue.

 

✅ Post Responsibly

  • Only share content you are authorized to distribute. This includes files, shared links, or excerpts covered by copyright, NDAs, or other restrictions.

  • Ensure that anything you post complies with applicable laws and agreements.

  • When sharing related images, screenshots, or any files, please make sure to omit any personal or sensitive information to protect your privacy and security.

 

📌 Stay on Topic

  • Post your question in the most appropriate forum category.

  • Avoid posting unrelated questions in existing threads. If your topic differs, create a new thread to keep discussions focused and organized.

 

💡 Tips for Getting the Best Help

Help the community help you — follow these best practices for effective posts:

  • Search before posting: Your question may have already been answered.

  • Use a descriptive title: A clear, concise title helps others quickly understand your question and respond more efficiently. It also makes it easier for users with similar inquiries to find your post and relevant answers through community searches.

  • Provide relevant details: Include background information, what you've tried so far, and any error messages you’re seeing. This helps others diagnose and respond more efficiently.

 

Thank you for being a part of the Box Community. Your contributions make this a valuable resource for everyone!

 

 

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