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Question

Box changes the name of my files when I upload

  • May 23, 2025
  • 2 replies
  • 16 views

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Every time I select files to upload, Box automatically changes the name to a few letters and numbers. It allows me to rename the files with their correct names, so I don't think it's a length issue. Anyone know how to fix this?

 

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Ashlyn,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

hi, this is doing it to me as well regardless of file type or whether I upload or copy over docs. i can see original post was 6 months ago but the issue is still here - any updates as to how to get around this?