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Question

Box Autoupdater eats up huge amount of memory

  • May 23, 2025
  • 2 replies
  • 14 views

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Recently, Box Autoupdater eats up huge amount of memory on my iMac27. The worst it can eat up all RAM my iMac has about 60 gb. I uninstalled Box Drive then reinstalled, it does not help with the problem. Want to make sure if this is the problem related to Box or it is actually a malware. 

2 replies

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Recently, Box Autoupdater eats up huge amount of memory on my iMac27. The worst it can eat up all RAM my iMac has about 60 gb. 
I uninstalled Box Drive then reinstalled, it does not help with the problem. Want to make sure if this is the problem related to Box or it is actually a malware.

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Hi Changfu,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!