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Question

Box asking for 2FA which I never set up

  • May 23, 2025
  • 1 reply
  • 70 views

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HI everyone, 

I've been invited to box from another company. I've set up my account and everything works fine. Recently, box asks for a digit code from a 2FA app. However, I never set up 2FA. How can I reset my account to set it up and continue to use it? 

BR 
Sebastian

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

I'm having the same issue.