Hello,Box shows up in the Windows Explorer navigation pane after installation, but it does not function – clicking the icon does nothing.Here is what I have tried: Completely uninstalled Box Drive Deleted %localappdata%\Box and C:\ProgramData\Box (after taking ownership) Removed registry keys under HKCU\Software\Box and HKLM\Software\Box Reinstalled Box Drive as Administrator (msiexec /i BoxDrive.msi ALLUSERS=1) Restarted Windows After reinstall, Box works if I open C:\Users\<username>\Box manually, but the navigation pane entry remains unresponsive.Additional info: OS: Windows 11 Pro 23H2 Box Drive version: 2.46.240 PowerShell shows no Box GUID underHKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace Has anyone seen this behavior? Is there a way to manually re-register the Box navigation pane integration?

Box appears in Windows Explorer navigation pane but is not working (Windows 11)

Hello,

Box shows up in the Windows Explorer navigation pane after installation, but it does not function – clicking the icon does nothing.

Here is what I have tried:

After reinstall, Box works if I open C:\Users\<username>\Box manually, but the navigation pane entry remains unresponsive.

Additional info:

OS: Windows 11 Pro 23H2
Box Drive version: 2.46.240
PowerShell shows no Box GUID under
HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace

Has anyone seen this behavior? Is there a way to manually re-register the Box navigation pane integration?

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