Box app won't install on mac

I'm trying to evaluate using box instead of dropbox, but i can't get the app to install so i can have the desktop experience. I downloaded it for mac, said it was successful, then brought me to a screen where i am redirected to the website to enter username. Then it just stops and says 'launcing box' and never does anything else. i've tried installing / uninstalling many times. I did see that the Box Live Com server wasn't running in the applications. I see a grayed out 'box' logo at the top of my taskbar. but nothing in locations in finder, and can't access it through the taskbar either.