We invited a customer to collaborate on a folder. The customer is trying to "join the folder" on her iPad, but there is no "join folder" in the top right corner like there is on a computer. How does she join on an iPad?
Question
Box app on iPad - joining the folder
Hi Jane,
Welcome to the Box Community!
Did the user try checking her email for the collaboration invitation on her iPad and accept the invitation?
Best,
We use a shared link in a pdf document, rather than an invitation. She clicked on the link which takes her to Box, but there is no "join the folder" option on the iPad app.
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