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Question

box app on iMac does not sync

  • May 23, 2025
  • 1 reply
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box app on iMac 2017 does not sync saying I have exceeded cloud space storage, but I have 3.2 Gb of space occupied out of 50 Gb available.

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help! 

    In regards to your issue syncing your Box files locally: 

    • What is the current version of your local Box application? 
    • Are all of your Box files not syncing and does it include both your owned and collaborated folders?

    Looking forward to hear back from you! 

    Stay well, 

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