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Question

box app on iMac does not sync

  • May 23, 2025
  • 1 reply
  • 6 views

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box app on iMac 2017 does not sync saying I have exceeded cloud space storage, but I have 3.2 Gb of space occupied out of 50 Gb available.

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

In regards to your issue syncing your Box files locally: 

  • What is the current version of your local Box application? 
  • Are all of your Box files not syncing and does it include both your owned and collaborated folders?

Looking forward to hear back from you! 

Stay well,