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Question

Box App not working

  • May 21, 2025
  • 8 replies
  • 17 views

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My Box app is not working and I cannot authroize it in my Wordpress plugin. I receive this error

 

Error: invalid_client

 
Show Error Details
  • response_type=code
  • state=aHR0cDovL2NnaGVhbHRoY291bmNpbC5vcmcvd3AtYWRtaW4vYWRtaW4ucGhwP3BhZ2U9TGV0c0JveF9zZXR0aW5ncw==
  • client_id=pdcpms3y1ip8xvomavofx5sztyyzywh0

What steps do I need to take to solve this error

8 replies

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 Have you authorized the application in your Box admin panel? 


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No I have not. where in the admin panel do I authroize it?


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This section of the documentation shows how to do this.


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Great. thanks. Is it necessary to add a public key. I authorized the app but I still received the error. However, I didn't add a public key and didn't know if that could be the issue


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I went through all the steps and generated a public key. However, I still run into the original error. Are there any other reasons I could be running into this problem


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Can you paste the whole error message please? 


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Error: invalid_client

 
Show Error Details
  • response_type=code
  • state=aHR0cDovL2NnaGVhbHRoY291bmNpbC5vcmcvd3AtYWRtaW4vYWRtaW4ucGhwP3BhZ2U9TGV0c0JveF9zZXR0aW5ncw==
  • client_id=pdcpms3y1ip8xvomavofx5sztyyzywh0

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This is the error code I am getting, Can you please advise.

  • state=CAAAAXe7kJldMDAwMDAwMDAwMDAwMDAwAAAA5lOJdVMBO3SNQ6nTXzhAhLEFj3eTz7q4xsxduQdGKv-eqRVhPkoscz1XmHB9e9y-XXBoV1ij7nWrUBICvhL6E9BiBqg6Js57yZExOuRIBoupiZ-qNXzm-OtwRjsChEC5tfIxcwAkGu0rDqGsSzQ8ztp2s7_9vWjKcLRePZyChdO-vcSJGD2oztDh6G_cyhdzi0LqAU_recRE_xmIZhGfRP9I2pJ3fb9G8g1fvItggrbnAF89JxfWOTj2UvOJ-xUkfIor-7nZj2sZd8_Sq-IbmPm5QCZXUv3iLxthnHGZNshu
  • client_id=8vWFeGsRdQ7TQDI2idC0XL13A56wz6YT