Box app in MS Teams integrations shows incorrect badge count

Question

Does anyone else have the issue of Box showing a notification/unread count on the left hand rail of the Teams integration....but there are no unread items in Box?

community-manager · Answer

Hi Steven,Welcome to Box Community and glad to assist!Seems that you'll need assistance from Product Support regarding Box for Microsoft Teams. Let me create a new case and a member of our team will be in touch, please keep an eye out.Thanks for posting!

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