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Question

Box app in MS Teams integrations shows incorrect badge count

  • May 23, 2025
  • 1 reply
  • 17 views

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Does anyone else have the issue of Box showing a notification/unread count on the left hand rail of the Teams integration....but there are no unread items in Box?

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1 reply

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Hi Steven, 

Welcome to Box Community and glad to assist! 

Seems that you'll need assistance from Product Support regarding Box for Microsoft Teams. Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!