Skip to main content
Question

Box app doesn´t open

  • May 27, 2025
  • 2 replies
  • 10 views

Forum|alt.badge.img

When I open the app box on my mac, it asks me to log in, I am directed to the browser to login and after logging in it goes back to the initial image of the app that did not open.

2 replies

Forum|alt.badge.img

Hi João, 

Welcome to Box Community and glad to assist!

While we investigate, we'd appreciate if you could confirm your Operating System and your current Box version. 

We'd love to further assist!


Forum|alt.badge.img

Hi Rona.
it's Mac OS  Ventura13.5.2 (22G91)