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Question

Box app, can't sign in with google

  • May 22, 2025
  • 2 replies
  • 20 views

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when I'm on the web browser version there is a "sign in with google" option, on the app Mac version that option is not there. I've tried my gmail email and password and it does not work. 

how do I sign into the app now? 

2 replies

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Hi Matthew, 

Welcome to the Box Community!

Please follow the steps in this article to reset the password for your Box account and enter your email to receive a reset link from us:

Once you've successfully reset your Box password, please use your email and new password to login to the Box app.

Regards,


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Does this eliminate the ability to login with my google account in the future?