having an issue where every time I open a MS office doc it wants me to "Log in to grant access to Box." It does it every time I open a Word doc and doesn't seem to register. I've had this set up this way for months/years, so I'm not sure why it's being finicky all of the sudden. This dialog comes up both when I fire up a file from a Box/Explorer folder and when I open Word first and navigate to a folder within the Box Drive. This issue is not a problem on my other laptop.
Solved
Box and MS Word
Best answer by pbg
I may have found a fix. In box on the web, click on … More in the blue sidebar, then Integrations.
On the Integrations page look for the Box for Microsoft Office (Desktop) card. It may be easier if you click on My Integrations first, which will filter the page by the optional ones that you have enabled.
When you click on the card, a window opens where you can click on a Remove button. I had to reboot for the change to take effect.
I’m having the same issue. I use box drive 95% of the time, only occasionally accessing files through a web browser, so I don’t have box integration with Office enabled.
Like for you, it worked fine for me for a long time, but some weeks ago I stated getting that pop up. I think it’s due to a box drive software update or Office 365 update, or maybe a combination of the two.
If I do log in to box, windows and office start identifying the files via their https web addresses, which doesn’t work for my workflows. I need windows and office to think the files are local.
Please let me know if you find a solution!
I may have found a fix. In box on the web, click on … More in the blue sidebar, then Integrations.
On the Integrations page look for the Box for Microsoft Office (Desktop) card. It may be easier if you click on My Integrations first, which will filter the page by the optional ones that you have enabled.
When you click on the card, a window opens where you can click on a Remove button. I had to reboot for the change to take effect.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.