Hello, when I use Box AI to summarize a document or find information in the document, it does quite well. However, as soon as I ask it what page number it found X data on, the results are always wrong, and dramatically so.
I keep the prompt pretty simple, ex, “What page did you find X result on?” I can at least use the result to do a manual search...but this seems like such a simple thing to do I believe I have to be prompting it incorrectly.
TIA
👋 Hi
AI responses are based solely on document text (Box AI does not access metadata such as file size, page, or word count). For more information, you can visit Best Practices with Box AI article.
By the way, we have upcoming community roundtables about Box AI that you may find interesting. You’ll have the chance to connect with our Box Team, engage with other members, and participate in live Q&A sessions.
In the meantime, please feel free to reach out if you have any other questions or concerns. 😊
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