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Question

box admin view - unable to view certain accounts

  • May 23, 2025
  • 1 reply
  • 11 views

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I am logged in to admin section and viewing all managed users, including app user. 

We have a "Legal Services" app user but I do not see them listed. 
My colleague does see them. He is an admin, I am an admin...Why do we not both see all accounts? 

1 reply

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Hi Dan,

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch. 

Thanks for posting!