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Question

Box admin left and co-admin is not trained.

  • May 23, 2025
  • 1 reply
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Our long time Box admin is now gone and the co-admin can not create new admins (their words) How do I get elevated to the admin role to keep our SF integration working?

1 reply

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Hi Marc, 

Welcome to Box Community and glad to assist! 

In order to takeover as Admin, you must be added as managed user  first and follow the Admin transfer protocol for departed Admins.  

Thanks for posting!